Care Management

General care management processes and resources.

Service Planning | Medical Terminology | Health Literacy and Self-Management | Ethics

 

Care Management Heading link

UIC College of Nursing has developed this manual to support Comprehensive Program care managers in delivering care to class members. The document addresses outreach, assessment, service planning, and ongoing implementation, monitoring, and documentation.

Additional webinars addressing specific aspects of care management are also available:

  • Webinar: Communication & Collaboration: Effective Service Plan Implementation
    Presented by UIC CON on August 6, 2020
    Recorded webinar | Webinar transcript | Slides
  • Webinar: Post-Transition Care Management: Home Visits and Effective Documentation
    Presented by UIC CON on September 3, 2020
    Recorded webinar | Webinar transcript | Slides
  • Webinar: Building Independence: Supporting Self-Management
    Presented by UIC CON on September 17, 2020
    Recorded webinar |Webinar transcript| Slides
  • Webinar: Care Coordination of Complex Medical Conditions
    Presented by UIC CON on February 18, 2022
    Slides
  • Care Management CCMTP Orientation Module updated September 19, 2023 (currently being updated) | Slides

 

Service Planning Heading link

Comprehensive Program policy, P3.01 Transition and Integration Planning, outlines the information needed to effectively develop a service plan and service planning goals.

Service Plans must be developed using the Comprehensive Program Service Plan tool in the WebApp. The process for entering this information in the WebApp is described in detail in the required Orientation Module, T3.1 Service Plan, located in the Orientation Courses tab of the Colbert & Williams training website.

The Comprehensive Program requires review of the Class Member’s service plan by the University of Illinois at Chicago College of Nursing (UIC CON) for quality. Policy P3.06, Service Plan Quality Review, outlines the components of a proficient service plan.

Supporting Documents for Service Plan (Completed for fictional Class Members)

Medical Terminology Heading link

Health Literacy and Self-Management Heading link

 

Ethics Heading link